ETAN provides an enhanced payment experience that is accurate, convenient and secure for everyone involved. Our system helps toll authorities bridge the gap between the financial and operational aspects of managing video toll transactions. FASTLane's financial capabilities have been designed by accountants for accountants, and provide transparency all the way to the transaction level. The real-time dashboard presents updated financial and operational information, enabling fast decision making and the ability to provide confidence to bond holders.
Because of tolling’s unique relationship with the customer, delinquent accounts are never suspended even after they are submitted for collections, which requires the billing and third-party recovery processes to operate in parallel. ETAN is able to provide expertise in both areas, as well as an understanding of the regulatory segregation required to operate these processes simultaneously. The result is a unique process continuity that fosters operational efficiency and an outstanding customer experience.